Category: Customer Service

Business Update: COVID-19

With the recent COVID-19 pandemic creating confusion and uncertainty, the team at Welfaux would like to reassure our customers that we are monitoring the situation closely and are updating our practices accordingly. During this trying time, we are following the appropriate government guidelines and have implemented additional safety measures to ensure the health of our staff and customers.

We have created a questionnaire which we will complete before attending any sites to ensure that face-to-face contact › Read More

Benefit from a regular materials handling site survey

Regular site surveys can help prevent accidents, improve productivity and save money

In such uncertain times, optimising resources is essential – whatever your industry. Storage, handling and distribution account for as much as 90% of a total production cycle. So, streamlining operations offers opportunities for the greatest dividends. By pinpointing everything from damaged equipment to inefficiency, regular site inspections allow you to uncover potential problems. Plus, more importantly, spot opportunities for maximising efficiency To get the › Read More

Questions to ask when buying a forklift

Whether it’s your first forklift or your 100th, you still need to buy it (or lease it). When buying a forklift, the old "kick the tyres" check, just won’t cut it. There are certain questions you need to ask that could save you hundreds, maybe even thousands of pounds. Before purchasing new equipment, most buyers go through an evaluation process that goes something like this:
  1. Analyse Current Operations
    1. Will anything be changing?  Specifically: have forklift hours increased?  Decreased? › Read More

FORKLIFT WARRANTIES WITH FREE DOWNLOAD

IS BUYING AN EXTENDED WARRANTY A SENSIBLE SAFEGUARD OR A WASTE OF CASH? HERE ARE SEVEN ESSENTIAL QUESTIONS TO ASK WHEN MAKING YOUR CHOICE.

Do you like taking risks? At some time most of us have played the lottery or placed a bet on the outcome of a sporting event. But would you do the same with your day-to-day business? forklift-warranties-5-year-seal.jpg Above: Mitsubishi five year Extended Powertrain Warranty. Look closely › Read More

THE RIGHT DEAL FOR YOUR BUSINESS MIGHT BE FINANCE

SPECIAL CONSIDERATION SHOULD ALWAYS BE GIVEN TO ANY CAPITAL OUTLAY. SO THE WAY YOU FINANCE YOUR FORKLIFT TRUCK PURCHASES SHOULD RECEIVE THE SAME KIND OF CONTEMPLATION.

 
What’s the difference between contract hire, hire purchase and finance lease? Weigh up the options with our easy-to-follow guide.  

CONTRACT HIRE

Although you won’t end up owning the truck if you opt for a contract hire arrangement, there are several reasons why this may be the right option for you:› Read More

The Benefits of Regular Site Surveys

Regular Site Surveys Can Help Prevent Accidents, Improve Productivity and Save Money

It’s incredibly important to optimise the resources that are essential, no matter what your industry is. With storage, handling and distributing accounting for as much as 90% of the total production cycle, streamlining operations offers opportunities for the greatest dividends. Regular site inspections can allow you to uncover potential problems, everything from damaged equipment to inefficiency. More importantly, it gives you an opportunity to maximise efficiency, something › Read More

Welfaux Materials Handling: Awarded Forklift Truck Dealer Of The Year 2016

Welfaux Materials Handling are delighted to announce that they have won the prestigious Forklift Truck Dealer Of The Year award at the FLTA Fork Lift Truck Awards for Excellence 2016. Presented to the fork truck dealership deemed to have provided the most innovative or appropriate solution to a customer’s particular materials handling requirements, this Award recognises the team which has best demonstrated a commitment to service; putting the customer at the heart of its business, and embodying the FLTA’s core principles of productivity, › Read More