Welfaux Materials Handling are delighted to announce that they have won the prestigious Forklift Truck Dealer Of The Year award at the FLTA Fork Lift Truck Awards for Excellence 2016.
Presented to the fork truck dealership deemed to have provided the most innovative or appropriate solution to a customer’s particular materials handling requirements, this Award recognises the team which has best demonstrated a commitment to service; putting the customer at the heart of its business, and embodying the FLTA’s core principles of productivity, integrity and safety.
Previously known as the Customer Focus Award, the Dealer of the Year award recognises the work that Welfaux has put into placing their customers at the very heart of the business.
The award is not designed to simply recognise the biggest dealer or the largest volume of sales; instead it’s about good old-fashioned, high quality customer service.
The FLTA recognises that Welfaux Materials Handling has demonstrated a sincere commitment to service throughout the year, and has provided customers with particularly innovative and appropriate solutions for specific tasks. The award also recognises that Welfaux embodies the Association’s core principles of integrity, productivity and safety.
Andy Welsher, Managing Director at Welfaux Materials Handling said: “We are really honoured by this recognition. The entire company have strived to make sure that our customers needs always come first, and we have worked hard as a company to deliver the right tools for the job to every customer. Welfaux have been dedicated to customer service since we started 30 years ago, and this award is clear recognition of that fact.”
The award was collected by Area Sales Manager, Simon Moody along with Chris Welsher from the ever entertaining Gyles Brandreth during a glittering ceremony at the International Centre in Shropshire.
Simon later added: “I was honoured by the nomination and subsequent win at the FLTA Awards. Being chosen from the many hundreds of Fork Lift Truck Dealers across the UK was most inspiring and being awarded for something we consider to be part and parcel of the work we do, is incredible. Regardless of the size of the project, Welfaux always puts in the extra effort to find the best solution for the customer and being recognised for this by the industry is amazing!”
To discover Welfaux Materials Handling’s award winning customer service for yourself, call 0118 978 3838 or email: [email protected]